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About the Role
We are seeking a skilled ServiceNow Developer to design, develop, and maintain ServiceNow solutions that align with business and technical requirements. The successful candidate will work closely with project managers, business analysts, and solution architects to deliver secure, scalable, and supportable applications and automations within the ServiceNow platform. This role will also provide tier-3 operational support for ServiceNow applications.
Key Responsibilities:
Strategy & Planning
- Review technical requirements and ensure alignment with business needs, standards, and policies.
- Stay updated on emerging ServiceNow trends and recommend improvements to support the company’s roadmap.
Development & Customization
- Design, implement, test, and document custom applications, automations, and integrations on ServiceNow.
-Develop and enhance:
- Service Catalog Items
- Scoped Applications
- Automated Test Framework (ATF)
- CMDB, Incident, Problem & Knowledge Management
- Service Portal
Operational
- Provide operational support and maintenance for ServiceNow applications and integrations.
- Create work breakdown structures and sequencing for technical activities.
- Participate in code reviews, standards development, and roadmap discussions.
Requirements
About the Company
Winobell is an IT consulting and services company specializing in Salesforce implementation, customization, and enterprise software solutions. We help businesses streamline their processes, enhance customer relationships, and achieve digital transformation through cutting-edge technology and expert consulting.