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About the Role
The E-Commerce Technical Lead will provide technical leadership and drive the implementation of a Direct-to-Consumer (DTC) e-commerce technology ecosystem. This role requires extensive experience across commerce platforms, order management, Merchant of Record (MOR) solutions, payment systems, tax, fraud management, and related technologies.
Key Responsibilities:
* Lead the technical implementation of the e-commerce ecosystem, including B2C and B2B commerce platforms, order management systems, payment solutions, tax and fraud systems, and order tracking platforms.
* Design and implement integrations across core order lifecycle systems, including Merchant of Record (MOR), warehouse management, and inventory systems, ensuring seamless order processing and fulfillment.
* Drive integration strategies for additional commercial channels such as marketplaces, social commerce, and reseller platforms to support omnichannel growth.
* Ensure system performance, scalability, security, and compliance.
* Provide technical leadership, mentorship, code reviews, architectural guidance, and hands-on support to development teams.
* Partner closely with business, product, and IT stakeholders to align technical solutions with business objectives.
* Develop technical roadmaps that balance immediate business needs with long-term platform strategy.
* Communicate technical vision, progress, and architectural decisions to both technical and non-technical stakeholders.
* Identify cross-platform dependencies, mitigate risks, and remove delivery bottlenecks.
* Lead modernization initiatives and continuous improvement efforts across the technology landscape.
* Maintain architecture documentation and technical standards.
* Leverage AI tools such as Claude, Roo Code, Copilot, and Gemini for development acceleration, debugging, testing, documentation, and process automation.
* Mentor team members on AI adoption, automation capabilities, and best practices.
Preferred Qualifications:
* Experience with Salesforce Commerce Cloud (SFCC), Salesforce B2B Commerce, Global-e, ESW, and Narvar.
* Familiarity with supporting technologies including PIM, DAM, CMS, CDP, Marketing Automation, Search, Web Analytics, and Content Personalization tools.
* Experience with cloud platforms such as AWS and Azure.
* Hands-on experience with integration platforms including MuleSoft and Workato.
* Strong knowledge of REST/SOAP APIs, event-driven architectures, and modern integration technologies.
* Salesforce certifications are highly desirable.
Requirements
10+ years of experience in IT with a strong focus on e-commerce implementation and delivery.
5+ years of experience designing enterprise-scale business solutions supporting high transaction volumes and global commerce operations.
Deep expertise in Commerce Platforms, Payment Gateways, Fraud Prevention, Merchant of Record (MOR), and Order Management Systems (OMS).
Strong understanding of web architectures, object-oriented design principles, APIs, and data integration patterns.
Experience supporting multi-country, multi-currency, and multilingual commerce environments.
Ability to provide consultative solutions to complex business and technical challenges.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and stakeholder management abilities.
Bachelor’s degree in computer science, Information Technology, or a related field.
About the Company
Winobell is an IT consulting and services company specializing in Salesforce implementation, customization, and enterprise software solutions. We help businesses streamline their processes, enhance customer relationships, and achieve digital transformation through cutting-edge technology and expert consulting.